Privacy Policy SW777 – Your Data Protected by the LGPD

The SW777, accessible at sw777.best, is the controller of the personal data collected on this platform. As the data controller, we are responsible for defining the purposes and means by which your data is processed, always in compliance with the General Data Protection Law (LGPD, Lei nº 13.709/2018).

This Privacy Policy applies to all SW777 platform users, including site visitors, registered users, and former users whose data is still within the legal retention period. By creating an account or using any SW777 service, you acknowledge that you have read and understood this policy.

SW777 collects personal data at different points during your interaction with the platform. The categories of data we collect and when we collect them are listed below:

• Registration Data: full name, date of birth, CPF, email address, mobile number, residential address, and password (stored in encrypted format — never as plain text);
• Identity Verification Data (KYC): copy of a government-issued ID (RG or CNH), a selfie for facial verification when requested, proof of address;
• Financial data: Pix key, deposit and withdrawal history, payment method used (complete card data is not stored — that is the responsibility of the certified gateway);
• Platform usage data: betting history, games accessed, live casino sessions, time spent on the platform, and preferred game modes (football, e-sports, slots, etc.);
• Technical data: IP address, device type, operating system, browser used, session identifier, access logs;
• Communication data: chat support conversation history, emails sent to SW777, and responses provided.

We do not collect sensitive data such as racial origin, religious beliefs, political opinions, health information, or sexual orientation. If you voluntarily share any such information with us (for example, in a support message), it will not be used for any purpose beyond that immediate interaction.

SW777 uses your personal data exclusively for the following purposes:

• Managing your account: create, maintain, and manage your account on the platform, including authentication, balance control, and betting history;
• Process payments: enable deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfer, as well as maintain financial records for accounting and legal purposes;
• Identity verification (KYC): confirm that you are who you say you are, that you are 18 or older, and that you are eligible to use the platform in accordance with current Brazilian law;
• Fraud and money laundering prevention: monitor transactions to identify suspicious patterns, in compliance with the legal obligations imposed on the sector;
• Experience personalization: suggest games, modes, and promotions based on your usage history — always in anonymized form within our recommendation systems;
• User support: respond to questions, resolve issues, and handle complaints with full context from your account history;
• Marketing communications: send offers, promotions, and updates by email or mobile — only if you opted in to receive this type of communication. You may unsubscribe at any time;
• Compliance with legal obligations: fulfill requests from competent judicial or regulatory authorities, as required by Brazilian law.

The LGPD requires that every personal data processing operation have a legal basis. SW777 grounds the processing of your data in the following bases set out in Article 7 of Law No. 13,709/2018:

• Performance of a contract: processing is necessary to fulfill the contract formed when you create an account — without your basic data, it is not possible to operate your account, process deposits, or withdrawals;
• Legal obligation compliance: several activities such as identity verification (KYC), anti-money laundering compliance, and financial recordkeeping are required by law and industry regulation;
• Consent: for marketing communications and the use of non-essential cookies, processing is based on your explicit consent, which may be withdrawn at any time;
• Legitimate interest: for security, fraud prevention, and platform improvement purposes, SW777 may process data on the basis of legitimate interest, provided that interest does not override your fundamental rights.

SW777 does not sell users' personal data. Sharing with third parties only occurs in the situations below, always for a legitimate purpose and limited to what is necessary:

• Payment gateways: Pix operators, boleto processors, card networks (Visa, Mastercard, Elo), and digital wallets (PicPay, Mercado Pago) receive only the minimum data required to process transactions. All are certified by the Central Bank of Brazil;
• Game providers: providers such as Evolution Gaming, Pragmatic Play, and NetEnt may process game session data to power the live casino and slots experience. This data is handled under contracts requiring compliance with international security standards;
• Identity verification services: KYC partners receive documents and data for identity validation and fraud prevention;
• Analytics tools: anonymized and aggregated usage data is shared with analytics tools to improve the platform — no individual identification involved;
• Legal authorities: when required by court order, regulatory authority, or applicable law, SW777 may disclose data to the relevant authorities.

All of SW777's partners and data processors are bound by contracts requiring proper and secure handling of personal data, with unauthorized use strictly prohibited.

SW777 retains your personal data for as long as necessary to fulfill the purposes for which it was collected and to meet legal obligations. The general retention periods are:

• Active account data: retained for as long as your account remains active on the platform;
• Financial and transaction data: retained for a minimum of 5 years after account closure, in compliance with tax and anti-money laundering legislation;
• KYC Data: retained for a minimum of 5 years after account closure, as required by regulation;
• Support data: support history retained for 2 years after account closure;
• Access logs: retained for 6 months, in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).

Once retention periods have expired, your data is securely deleted or anonymized so you can no longer be individually identified. You may request early deletion of data not subject to mandatory legal retention — contact our support team to do so.

SW777 applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

• SSL/TLS encryption: all communications between your device and SW777's servers are encrypted;
• Hashed passwords: your password is stored in an irreversible hash format — not even the SW777 team has access to your password in plain text;
• Two-factor authentication (2FA): available as an additional security layer for account login;
• Continuous monitoring: automated systems monitor suspicious access attempts and anomalous activity 24 hours a day;
• Role-based access control: SW777 employees only have access to the data strictly necessary for carrying out their responsibilities;
• Regular audits: the security infrastructure is periodically audited by independent specialists.

SW777 uses cookies and similar technologies to ensure the platform works correctly, personalize your experience, and analyze site usage. The types of cookies used are:

• Essential cookies: required for basic site functionality — session management, authentication, and security. They cannot be disabled without compromising your use of the platform;
• Preference cookies: store your browsing preferences, such as language, favorite game mode, and account settings;
• Analytical Cookies: collect anonymized data on how you use the site to help us identify improvements. You may decline these cookies without affecting your access to the platform;
• Marketing cookies: used to display relevant communications based on your behavior on the platform. They require explicit consent and can be disabled at any time.

You can manage your cookie preferences through the banner shown on your first visit to the site or through your browser settings. Disabling essential cookies may prevent your account from functioning properly.

The LGPD grants you, as a data subject, a set of rights that SW777 is fully committed to upholding. See what they are and how to exercise them:

• Right of access: you may request a copy of all personal data SW777 holds about you;
• Right to rectification: if any of your data is incorrect or outdated, you may request a correction at any time;
• Right to anonymization, blocking, or deletion: unnecessary, excessive, or non-compliant data may be anonymized, blocked, or deleted upon request;
• Right to data portability: you may request your data in a structured format for transfer to another controller, where technically feasible;
• Right to information about sharing: you have the right to know which public or private entities SW777 has shared your data with;
• Right to withdraw consent: when processing is based on consent, you may withdraw it at any time — this does not affect any processing that took place before the withdrawal;
• Right to object: you may object to processing carried out on the basis of legitimate interest that you consider inappropriate to your specific situation;
• Right to petition the ANPD: if you are unable to resolve an issue directly with SW777, you may file a petition with the National Data Protection Authority (ANPD).

To exercise any of these rights, contact SW777 support via live chat (available 24 hours) or by email at suporte@sw777.best. We respond to all requests within 15 business days, free of charge.

SW777 is a platform intended exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. Our identity verification (KYC) process includes date-of-birth confirmation to ensure no minor can access the platform.

If you are a parent or legal guardian and believe a minor has provided personal data to SW777, please contact us immediately at suporte@sw777.best. We will delete the identified data as quickly as possible and close the account involved.

The SW777 platform may reference third-party services integrated into the experience — such as games provided by external suppliers, payment gateways, and support tools. These third parties operate under their own privacy policies, and SW777 has no control over data practices outside the platform.

SW777 selects partners who demonstrate a commitment to strong data protection practices and requires by contract that they handle our users' data with the same care we apply internally. We do recommend, however, that you read the privacy policies of any services you use outside the SW777 environment.

SW777 may update this Privacy Policy periodically to reflect changes in legislation, our operational practices, or guidelines from the National Data Protection Authority (ANPD). When that happens:

• The update date at the top of this page will be revised;
• Registered users will be notified of relevant changes by email;
• For urgent changes required by a legal determination, the notice period may be shortened;
• Continued use of the platform after the new policy takes effect constitutes automatic acceptance of the changes.

SW777 has appointed a Data Protection Officer (DPO) responsible for receiving communications from data subjects and ensuring LGPD compliance within the organization.

For any request related to this Privacy Policy, the exercise of your rights as a data subject, or to report concerns about how your data is handled, please use the channels below:

• Live chat: available 24 hours a day on the SW777 platform, with real-time responses in Portuguese;
• Email: suporte@sw777.best — we respond within 15 business days for LGPD-related requests;
• ANPD: if you are not satisfied with our response, you have the right to contact the National Data Protection Authority (ANPD) directly.